We're so confident that you'll love the walking comfort of FootActive insoles that all our products come with our 30 day refund or exchange policy! This means that regardless whether the product has been worn or trimmed to size, we will still give you a full refund or exchange them for a different product in our range.

If you'd like to return your unwanted goods please send them back to the returns address below, remembering to include a covering note stating your name, address, invoice number and the reason why you are returning your unwanted goods. Once we have recieved your goods back, we will then issue a full refund back to your original method of payment. (Please note, this may take up to 2 weeks to appear on your statement).

Return Address:

FootActive UK Ltd

Unit 3, Murray Court