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About FootActive

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About Us

FootActive is one of the world's leading distributors of orthotic and lifestyle insoles. Originally started in Australia, we now distribute to the United Kingdom, Germany, Holland, France, Spain, Italy and the United States.

We work closely with our team of podiatrists and physiotherapists to make sure our insoles are at the cutting edge of orthotic technology. We distribute a wide range of insoles for a wide range of activities and uses including medical use, sports, every day and children's foot problems. We have been an NHS-approved supplier since 2010 and our sports products are used by athletes across the world.

The body is a biomechanical kinetic chain, where abnormal movements in one joint can interfere with proper movements in other joints. Medical research in the past 15 years has clearly established a link between poor foot function and injuries to other parts of the body such as knee and lower back pain.

FootActive orthotic insoles restore natural foot function, allowing joints and muscles to function more efficiently. In turn, this helps relieve painful conditions and prevents future injuries. Our goal is to offer an easy and effective solution to most common foot complaints. All our products are "off the shelf" and ready to use and are supplied with a 30-day refund or exchange policy. This means you can try our products for 30 days and if for any reason you are not fully delighted with them, just send them back for a refund.

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delivery

Delivery

We endeavour to despatch all orders on the same day, if placed before 16:00. Orders placed after 16:00 will be despatched on the next working day.

Orders placed after 16:00 on a Friday will be despatched on the following Monday. NB This includes orders placed using a "Next Day" service.

If you have any questions regarding delivery, please do not hesitate to contact us.

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Returns

If you are not absolutely delighted with your order or need a different size, please do not hesitate to contact us on 01963 33088 or sales@footactive.co.uk and we will look forward to helping you.

If you do wish to return your order, kindly include the invoice paperwork or your name and address so that we can identify the parcel upon receipt. Send it to us at: FootActive, Unit 3, Murray Court, Wincanton Business Park, Wincanton, Somerset, BA9 9RX